Return & Refund Policy

At Modrift, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unwashed, and in their original packaging with all tags attached.

  • Returns are not accepted for items on sale or custom orders unless they are defective.

2. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact us at modrift.co@gmail.com with your order details and reason for return.

  2. Our team will review your request and provide return instructions.

  3. Pack the item securely and ship it to the provided return address.

Note: Customers are responsible for return shipping costs unless the product is defective or incorrect.

3. Refund Policy

  • Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

  • Refunds will be issued to the original payment method used during the purchase.

  • Shipping charges are non-refundable unless the return is due to our error.

4. Exchanges

  • Exchanges are only available for defective or damaged items.

  • To request an exchange, follow the same steps as initiating a return.

5. Non-Returnable Items

The following items are not eligible for return:

  • Sale items

  • Gift cards

  • Customized products

  • Items without original tags or packaging

6. Damaged or Defective Products

If you receive a damaged or defective product, please notify us within 48 hours of delivery. We will arrange a replacement or refund after verifying the issue.

To report a damaged item, contact us with photos of the product and packaging.

 

Thank You